FreeWill & Personal Information

FreeWill understands that your personal information is very important. While the intake forms users complete on FreeWill’s platform do ask for personal questions (like a user’s name or address) in the process of a user creating their free legal will or other estate planning document, we do not sell your data to any 3rd parties. 

FreeWill is an Accredited Business and rated A+ with the Better Business Bureau. BBB’s standards of accreditation are built on its standards of trust that summarize important elements of creating and maintaining trust in business. If you'd like to see more information about how we're rated please feel free to view our Trustpilot reviews and our BBB score. 

FreeWill also takes data security very seriously and provides several layers of protection for its users.

• First, we make sure to encrypt any data that you enter on the website. 
• Then, we sanitize all data to prevent code injection and XSS attacks. 
• Finally, we do not collect the most sensitive information like Social Security numbers, and, instead, we require users to handwrite this information, if required, on all printed forms so it is never stored online. 

For more information on our security protocols please feel free to read our security page.

FAQ

Does FreeWill share a will-maker’s information with the nonprofit recipient of a will gift? 

The only time a will-maker's information is shared with a FreeWill nonprofit partner is: 

1.  If they elect to leave an optional gift to a charity in their will 
2. They specifically request that we notify the organization of their gift intention. However, this is always an opt-in option and specific user information is never passed along without a user requesting us to. 

For more information about FreeWill's privacy standards please read our Privacy Notice and Terms of Service